This return policy applies to children’s toy storage cabinets sold on catchmodillion.shop (hereinafter referred to as “this website”).
I. Return Period
Customers may apply for a return within 30 days of receiving the goods, provided the return meets the conditions. Orders placed after 30 days will no longer be eligible for a no-reason return.
II. Return Conditions
To apply for a return, the following basic conditions must be met:
The product is not in a condition that affects resale (no obvious damage, stains, or signs of use).
All accessories, packaging, and attachments are complete.
The product has not been disassembled or modified.
Valid order information is provided.
If the product has quality issues, please contact customer service first for verification and processing.
III. Return Process
Contact customer service via email to submit a return request: support@catchmodillion.shop
Provide order information and a statement explaining the reason for the return.
After customer service approval, a return address and instructions will be provided.
The user follows the instructions to return the goods.
The warehouse will process the refund after confirming receipt.
IV. Refund Instructions
After the return is approved and the goods meet the return conditions, catchmodillion.shop will complete the refund processing within 3 days. The refund will be returned to the user’s original payment account. The actual arrival time may vary slightly depending on the payment method.
V. Shipping Costs
Returns due to product quality issues will have their shipping costs borne by this website.
Returns due to personal reasons (such as dislike, incorrect size, etc.) will have their shipping costs borne by the user.
VI. Special Circumstances
Returns may not be supported in the following situations:
Returns after the 30-day return period
Products that are visibly used or damaged
Products returned without authorization
Incomplete information or inability to verify the order
VII. Contact Us
For any return-related questions, please contact:
Official Website: catchmodillion.shop
Customer Service Email: support@catchmodillion.shop
Due to continuous losses, the merchant has decided to clear out inventory at a loss, but we still promise to maintain efficiency and standardization in the return and refund process to protect user rights.
